Privacy Policy

Effective Date: October 24, 2024

At the Platform, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you access and use our website, services, and online courses. We are fully compliant with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our Platform, you agree to the practices described in this Privacy Policy.

1. Data Controller

Company is the data controller of the personal information you provide when using our Services. Our registered office is located at 128 City Road, London, United Kingdom, EC1V 2NX. If you have any questions about how your personal information is handled, you can contact us at [email protected]

2. Information We Collect

We may collect and process the following types of personal data:

2.1. Personal Information You Provide Directly

When you register for an account, purchase a course, or communicate with us, you may provide us with personal information, including:

  • Name
  • Email address
  • Billing address
  • Payment information (e.g., credit card details, though these are processed through third-party payment processors)
  • Phone number
  • Profile photo (if applicable)
  • Educational background and preferences

2.2. Information Collected Automatically

We may automatically collect certain information when you use our Platform, including:

  • IP address
  • Device information (e.g., browser type, operating system)
  • Usage data (e.g., pages viewed, time spent on the platform, interactions with content)
  • Cookies and similar technologies (as described in our Cookie Policy)

2.3. Information from Third Parties

We may receive personal information about you from third parties, such as payment processors or social media platforms if you choose to log in through those services.

3. How We Use Your Information

We use your personal information for the following purposes:

  • Providing Services: To process your registration, provide access to courses, and deliver the services you have requested.
  • Payment Processing: To facilitate payment for services and manage your billing information.
  • Communication: To respond to your inquiries, send service updates, or notify you about changes to the Platform.
  • Improving the Platform: To analyse usage data and improve our content, services, and user experience.
  • Marketing: With your consent, we may send you marketing communications about new courses, promotions, and services. You can opt-out of marketing communications at any time.
  • Legal Obligations: To comply with our legal and regulatory obligations, including tax, accounting, and data protection laws.

4. Legal Basis for Processing

We process your personal data on the following legal grounds:

  • Consent: Where you have given explicit consent (e.g., for marketing communications).
  • Contractual Necessity: To fulfill our contract with you, such as providing access to our courses.
  • Legitimate Interests: To manage and improve our business operations, maintain the security of our platform, and enhance the user experience.
  • Legal Obligations: To comply with applicable laws and regulations.

5. Sharing Your Information

We do not sell or rent your personal data to third parties. However, we may share your information with:

  • Service Providers: We may engage third-party providers to help us operate our Platform (e.g., hosting services, payment processors, analytics providers). These providers have access to your personal data only to perform specific tasks on our behalf and are bound by confidentiality obligations.
  • Legal and Regulatory Authorities: We may disclose your personal information if required to do so by law or in response to valid requests from public authorities.
  • Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal data may be transferred as part of that transaction. We will notify you of any such change.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your data is no longer required, we will securely delete or anonymize it.

  • Account Data: We will retain your account information as long as your account remains active.
  • Payment Data: We retain payment information for as long as necessary for tax and audit purposes.

7. Your Rights

You have the following rights regarding your personal data under the UK GDPR:

  • Right to Access: You have the right to request access to the personal data we hold about you.
  • Right to Rectification: You can ask us to correct any inaccurate or incomplete information.
  • Right to Erasure: In certain circumstances, you have the right to request that we delete your personal data (also known as the “right to be forgotten”).
  • Right to Restriction of Processing: You can request that we restrict how we process your personal data in certain situations.
  • Right to Data Portability: You can request that we provide your personal data in a structured, commonly used, and machine-readable format so you can transfer it to another data controller.
  • Right to Object: You can object to the processing of your personal data for direct marketing purposes.
  • Right to Withdraw Consent: If we are processing your personal data based on your consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us at [email protected]

8. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, loss, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee its absolute security.

9. International Data Transfers

If we transfer your personal data outside the UK or the European Economic Area (EEA), we will ensure that such transfers are made in accordance with applicable data protection laws and that appropriate safeguards are in place to protect your information, such as the use of standard contractual clauses approved by the European Commission or other legally acceptable mechanisms.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Platform. For more information about how we use cookies, please see our Cookie Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make changes, we will revise the “Effective Date” at the top of this policy and notify you either through the Platform or via email. Your continued use of the Platform after the changes take effect constitutes your acceptance of the updated Privacy Policy.

12. Complaints

If you believe that we have violated your privacy rights, you have the right to file a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection. For more information, visit ICO Website.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at: